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Terms and Conditions You Should Know

When you open an account with us, you're agreeing to a straightforward set of rules designed to keep your account secure and your withdrawals smooth.

Account securityDeposit and withdrawal processPlayer rights and account access
situs wdbos Terms and Conditions You Should Know
GET HELP ANYTIME

How to Reach Us About Your Account

Live chat Open the chat window in the bottom right of the lobby and connect with…
Email support Send detailed account questions to our support address.
Account settings Log into your account dashboard to review your agreement history, payment methods and account…
HOW WE PROTECT YOU

Data, Security and Your Rights

Account verification

We verify your identity before your first withdrawal to confirm you are who you say you are. This protects both your account and our payment system. Verification usually takes under an hour once you submit your details.

Payment security

All deposits via DANA, OVO, GoPay and QRIS are encrypted and routed through secure payment gateways. Your financial details are never stored on our servers after a transaction completes.

Cookie and tracking policy

We use cookies to keep you logged in and to understand how you navigate the lobby. You can adjust cookie settings in your browser; some site features may not work without them.

Data retention

We keep your account data, game history and transaction records for as long as your account is active, plus up to 7 years after closure for compliance and audit purposes.

Your data rights

You can request a copy of your personal data or ask us to correct errors. Contact support with your account email and we will process your request within 30 days.

Account closure

If you want to close your account, log in, go to account settings and select close account. Any balance will be withdrawn to your registered payment method within 2 business days.

Common Questions About Our Terms

On the login page, click 'Forgot password' and enter the email address linked to your account. We send a reset link within seconds. Click it and create a new password. Your account remains active during this process; no gameplay is lost.

Yes. Log in, go to account settings, select 'Personal details' and update your email or phone. We'll send a verification code to your old email to confirm the change. Once verified, your new contact details take effect immediately.

Account eligibility depends on local law where you are located. When you register, you confirm your eligibility. We verify identity before your first withdrawal to ensure compliance.

Deposits via DANA, OVO, GoPay and QRIS typically clear within one minute. Your balance updates in the lobby as soon as the payment confirms. Bank transfers may take 1–2 hours depending on your bank.

Your game history and all transactions are visible in your account dashboard. If you spot a discrepancy, take a screenshot and contact support with your account email. Our team will investigate and reply within 24 hours.

No. Your account is for you alone. Sharing login details violates our terms and may result in account suspension. You are responsible for all activity on your account, so keep your password secure.

Contact our support team with your account email and request a data export. We compile your personal information, game history and transactions into a file and send it to your registered email within 30 days.